Some ComplyEQ courses include an Ask a Question option that lets you reach out for support related to course content.
Questions about course content
Use Ask a Question if you have questions about the information presented in the course. Contact Support to submit your question, and an instructor will follow up with you.
Examples of content‑related questions include:
- I want to learn more about a topic covered in the course
- I have questions about the source of data or statistics shared in the course
- I’m not sure what to do in a specific situation described in the course
- I’m having difficulty progressing through the course content
Technical and navigation issues
If your question is related to navigating the course—such as a screen not loading or a video not playing as expected—there are several quick ways to troubleshoot common issues before reaching out.
Video playback issues
If a video is not playing or does not complete, review the recommended troubleshooting steps to resolve common playback problems.
General feedback
We strive to provide a positive learning experience and welcome general feedback about course content. If you do not have a specific question but would like to share feedback, you can include that information when contacting Support.