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Preventing Workplace Violence

 

 

Course Description

Preventing Workplace Violence defines workplace violence, informs learners how to recognize it, teaches principles to prevent it, advises how to respond to it (including an active shooter situation), and outlines relevant leadership responsibilities. The suite is made up of two courses: Preventing Workplace Violence for Leaders & Preventing Workplace Violence. 

Preventing Workplace Violence for Leaders: those learners in leadership positions (learners can have both the supervisor and non-supervisor roles) 
Preventing Workplace Violence: general course for learners 


Learning Objectives​​​​

For info about learning objectives and customizable pages, reference the course outline below.


Implementation Details

Audience  Employees and their leaders
 
Course Length 45 minutes for the employee course
60 minutes for the leadership course 
 
Customizable Options  Welcome Letter
Learner Q&A Tool- mandatory for California 
Closing Letter  
Additional Resources
 
Languages
  • Chinese (Simplified) 
  • Chinese (Traditional) 
  • English 
  • French (Canada) 
  • Spanish (Latin America) 

State-Specific Implementation Details (CA, NY, and OH)

Additional Pages added per California Law

  • Module 2: Workplace Violence Prevention Fundamentals 
    • Workplace Violence Definitions in California
  • Module 3: Identifying Warning Signs 
    • Workplace Violence Prevention Plans in California 
  • Module 5: Handling the Aftermath
    • Violent Incident Logs in California 
  • Module 7: Leading Workplace Violence Prevention
    • Supervisors and the Violent Incident Log 

Additional Pages Added per New York Law

  • Module 2: Workplace Violence Prevention Fundamentals 
    • Workplace Violence Prevention in New York  
    • New York Retail Worker Safety Act 
    • Workplace Violence Risk Factors in New York 
  • Module 3: Identifying Warning Signs 
    • Your Workplace Violence Prevention Policy in New York 
  • Module 4: Responding to an Incident 
    • Store-Specific Emergency Procedures in New York 
    • Silent Response Buttons in New York 
  • Module 7: Leading Workplace Violence Prevention 
    • Supervisor Duties in New York 
  • Module 8: Active Shooter Prevention and Response
    • Store-Specific Active Shooter Procedures 

Additional Pages Added per Ohio Law

  • Module 3: Identifying Warning Signs 
    • Hospital Workplace Violence Prevention in Ohio 

Additional Features Required by California Law

  • Learner Q&A Tool: This feature allows you as an administrator to set up a link, upload a PDF, or enter in text for learners to access reaching out to your employer about the details of the violence prevention plan
    • It is mandatory for employers in California to offer their employees a way to ask questions about the work location's violence prevention plan to comply with California SB 553 .  

Adding Additional Information to the Course as required by California SB 553 and NY 2023-A8947C, and Ohio HB 452

  • As an employer with employees in California, you will need to add information about your workplace violence prevention plan to this course in order to comply with California SB 553.
  • As a retail employer with employees in New York, you will need to add the following information to comply with NY 2023- A8947C:
    • Worksite-Specific list of emergency exits (Provide a detailed list or attach a floor map with emergency exits clearly marked to this template.) 
    • Staff meeting location in the event of an emergency 
    • Emergency-related devices and how to operate them (Including fire-alarms) 
    • Additional emergency procedures (For example, specific procedures for an evacuation.) 
    • Security-related devices (including personal response systems and panic alarms) and how to operate them 
    • Store-specific security problems and how to address them (This information only needs to be provided to supervisors) 
  • As a healthcare employer with employees in Ohio, you may wish to use this course to present learners with your hospital security plan, anti-retaliation policy, and information about your incident reporting system as required under Ohio HB 452. 

For more information on these requirements visit:

The following is a list of customizable pages that would be a good fit within the course for you to include employer-specific information, for CA, NY, and OH:

Page 

Suggested purpose 

Workplace Violence Prevention Fundamentals; Module 2, Page 11  

Opportunity for employer and workplace-specific information 

Identifying Warning Signs; Module 3, Page 3 

Opportunity for employer/workplace specific information  

Identifying Warning Signs; Module 3, Page 13 

Opportunity for employer workplace specific information (helpful for corrective measures or plan specifics)  

Identifying Warning Signs; Module 3, Page 15 (Resource Page)  

Opportunity for employers to include specific contacts under their plan or other plan resources 

Responding to an Incident; Module 4, Page 5 

Could be utilized for plan-specific information related to California page or for emergency exist list and meeting area diagrams 

Responding to an Incident; Module 4, Page 11  

Opportunity for employer/workplace specific information, including emergency exist list and meeting area diagrams 

Conclusion; Module 6, Page 4 (Resource Page)  

Employers could include various resources here, including plan/log information, emergency plans and contacts, and incident reporting system 

Conclusion; Module 6, Page 5 (Policy Acknowledgement)  

This is a policy acknowledgement page. Employers could use this to have employees sign off that they have reviewed the plan or policy 

Leading Workplace Violence Prevention; Module 7, Page 10 

Opportunity for employer/workplace specific information addressed to supervisors, including workplace-specific emergency procedures and areas of previous security problems for supervisors 

Leading Workplace Violence Prevention; Module 7, Page 18  

Opportunity for employer/workplace specific information addressed to supervisors, including workplace-specific emergency procedures and areas of previous security problems for supervisors 

Leading Workplace Violence Prevention; Module 7, Page 20  

Opportunity for employer/workplace specific information addressed to supervisors, including workplace-specific emergency procedures and areas of previous security problems for supervisors 

Leading Workplace Violence Prevention; Module 7, Page 21 (Policy Acknowledgement)  

This policy acknowledgement page could be used to have supervisors sign off as having reviewed their specific duties 

Note: This training is a part of the CA SB553, NY 2023- A8947C, and OH HB 452  requirements respectively- much of the law requires employers to create, implement, and circulate their violence prevention plan. ComplyEQ can help you fulfill this requirement by circulating customizable pages, but employers will need to align on how to best implement. 



Course Materials