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Teams

Learn how Teams help manage access and visibility in Foundry

Overview

Teams provide an additional layer of permission control in Foundry. Teams limit which learners and data an administrator can view and manage.

Administrators assigned to a Team can only see learners and related data within that Team. Primary Administrators are the only users who can create and edit Teams.

This article explains how Teams and permissions work. Step‑by‑step guidance for Team Leads is covered in a separate article.

Permission Levels

A user’s role determines what features and data they can access in Foundry. When Teams are enabled, a Team filter appears in Manage Users and Reports, making it easier to view learner data by Team.

Primary Administrators

  • Can access all features and data across all Teams

Secondary Administrators (Team Leads) Team Leads can access the following only for the Teams they manage:

  • Manage Users
    Team Leads may see users outside their Teams but cannot edit them

  • Reports
    Team Leads can view all report types, but report data is limited to learners within their Teams

  • Assignments
    Team Leads can only see and manage assignments they create for their Teams

Important If a Primary Administrator creates an assignment that is not associated with a Team, Team Leads will not be able to see that assignment, even if the learners belong to their Team.

Feature / Area Primary Administrator Secondary Administrator
(Team Lead)
Create and edit Teams Yes No
View all Teams Yes No, only Teams they manage
Manage Users Yes, across all Teams View all users, edit only users within their Teams
View learner data All learners Learners within their Teams only
Reports access All reports, all learners All report types, Team‑scoped learner data only
Create assignments Yes, for any Team or organization‑wide Yes, but only for Teams they manage
View assignments All assignments Only assignments they create
Edit assignments All assignments Only assignments they create
View non‑Team assignments Yes No
Assign content via Teams Yes Yes, for their Teams only

Create a TeamScreenshot 2026-03-11 at 3.05.57 PM

To create a Team:

  1. Go to Users > Teams 
  2. Select Create New Team
  3. Complete the form fields

Required and optional fields

  • Team Name*
  • DescriptionScreenshot 2026-03-11 at 3.06.08 PM
  • Team Manager(s)
  • Phone Number
  • Image URL
  • Email
  • Website
  • Attributes*

Attributes determine which users are automatically added to the Team. You can use only one of the following options:

  • Location(s)
    Users must have one of the selected Locations to be added to the Team

  • Custom Category + Label(s)
    Users must have at least one of the selected Labels within the chosen Custom Category


View and Edit TeamsScreenshot 2026-03-11 at 3.11.05 PM

From the Manage Teams page, you can:

  • View Team names and descriptions
  • See assigned Team Managers
  • Review active user counts
  • Open a Team to edit details

In the Edit Team view, you can:

  • Update Team information
  • View the full list of users in the Team


User Management

Teams rely on Attributes such as Locations, Categories, and Labels to determine membership.

Primary Administrators can:

  • Add new users
  • Edit existing users
  • Update user attributes so learners are automatically placed into the correct Team

Assignment Management

When creating an assignment, you can optionally select a Team to define which learners receive it.

  • Primary Administrators
    Can create assignments for specific Teams or across the entire organization

  • Secondary Administrators (Team Leads)
    Must select a Team they manage and can only create assignments within those Teams

Important If you change the Team associated with an assignment, learners who were already assigned will retain access, and learners in the newly selected Team will also be included.


For Team Leads

If you are a Team Lead, see Foundry for Team Leads to learn how to manage learners, assignments, and reporting for your Team.