User Types and Roles
Learn how user classifications control access and experiences in Foundry
Overview
In Foundry, users are classified in several ways to determine what they can access and how they experience the platform. These classifications control permissions, visibility, and how users are grouped for assignments and reporting.
User classifications include:
- User Types
- Roles
- Custom Labels
Each layer adds more specificity to a user’s access and experience.
User Types
User Type is the highest‑level classification for a user. It determines whether a user has administrator access, learner access, or both.
Users can have more than one User Type, which allows access to multiple learning contexts within the same account.
All administrators can:
- View Custom Categories, Locations, and Communications across the entire account
However, administrators can only see grouping names for Categories and Locations outside of their assigned learning context. They cannot view detailed user data or user lists outside that context.
Roles
Roles provide the next level of specificity within a User Type. Roles help segment users and are used when:
- Creating assignments
- Filtering reports
- Tracking completion data
A user can have only one Role per User Type.
User Types and Roles by Learning Context
The table below shows common User Types and Roles by learning context.
| Learning Context | Administrator Roles | Learner Roles |
|---|---|---|
| Workplace Training | Primary Administrator Secondary Administrator* |
Supervisor Non‑Supervisor |
| Accounts using SCORM Dispatch | SCORM Administrator | SCORM Supervisor SCORM Non‑Supervisor |
* Secondary Administrators are available only if Teams are enabled on the account.
Custom Labels
Custom Labels provide the most granular level of classification for users. These labels are fully customizable and unique to each account.
Custom Labels are commonly used to:
- Group learners for assignments
- Segment reporting data
- Support automated assignment logic
How These Classifications Work Together
- User Types define access level and learning context
- Roles define how users participate within that context
- Custom Labels provide flexible grouping for assignments and reporting
Together, these classifications allow administrators to control access while organizing learners in ways that support their training strategy.